In my 13 years of retail management, customer service has always been my top priority. Everyone promises outstanding service, but very few deliver. Before I was even an employee, I was a loyal Orvis customer. When I ordered my first piece of Battenkill luggage from Orvis seven years ago, I was hooked. At last, I’m proud to be part of a company that produces quality items, always puts the customer first, and follows through with its promise of service at every level.
Dayton Fishing Manager: Doug Baker
A fly tier and avid fisherman for over 20 years, Doug formerly resided in southern Ontario. Doug now brings his experience of fishing streams and tributaries for both cold and warm water species to the surrounding Dayton area.
For 150 years, we have offered the strongest return policy in the business. We will refund your money on any purchase that isn't 100% satisfactory. Anytime, for any reason. It's that simple.
A fly tier and avid fisherman for over 20 years, Doug formerly resided in southern Ontario. Doug now brings his experience of fishing streams and tributaries for both cold and warm water species to the surrounding Dayton area.