Need assistance, or have questions, comments, or suggestions about Orvis? Find all the help you need below or contact our Customer Service department by convenient contact form, by live chat, e-mail, or phone at any time. If you can't find what you're looking for, try on on-site search.

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For fast response, try our Live Chat!
Our Orvis Customer Service Team can provide immediate online assistance for questions relating to placing orders, Orvis products, and website navigation, just to name a few. Orvis Live Chat is available everyday, 6 a.m. through 12 a.m. (midnight) ET. What is Live Chat? Learn more.

Our convenient Customer Service form
Our e-mail contact pledge to you: Between 8am - 9pm Eastern Time, seven days a week, we guarantee to respond to your e-mail question within 2 hours or less. Send your questions or comments to customer service via e-mail to customerservice@orvis.com.

The Orvis Answer Center
Have questions? We have the answers! Find the answers you need concerning returns, order status tracking, repair and replacement, refunds and other topics.

Contact Us
Our Contact Center has phone numbers and e-mails for all Orvis departments.

We Listen!
We greatly appreciate your feedback and hope to build a better site because of it. We want you to know we're here to serve you.


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The Orvis 100% Satisfaction Guarantee:
For 150 years, we have offered the strongest return policy in the business. We will refund your money on any purchase that isn't 100% satisfactory. Anytime, for any reason. It's that simple.
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