Live Chat. Get Real-Time Help.
For fast response, try our Live Chat! Our Orvis Customer Service Team can provide immediate online assistance for questions relating to placing orders, Orvis products, and website navigation, just to name a few. Orvis Live Chat is available everyday, 6 a.m. to 12 a.m. (midnight) ET.

All of our Chat Responders are busy, but if you email us from 8:00 am to 9:00 pm Eastern, you'll receive an answer in 2 hours.

Live Chat is currently closed, but if you email us from 8:00 am to 9:00 pm Eastern, you'll receive an answer in 2 hours. If it's after 9:00 pm Eastern, you'll receive a response the next day.

We’re ready to give you exactly the information you need. Our experts know Orvis inside and out - they’re ready to answer your questions about clothing, trips and travel, gifts, items for the home, and the best products for the dogs in your life.

Please note: If you're inquiring about a specific Orvis product, type the name of the product or the product item number when you start your chat session.

Located right in our Customer Service Center in Roanoke, Virginia, our experts can follow up on any question right away. Give Live Chat a try - we’re happy to help!

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