Recall Notice: April 12, 2013
EZ Rotary Vise - 8A1L
We have received a shipment of the EZ Rotary Vise (item number 8A1L) with a screw adjustment knob that is much smaller than we specified and may make it hard for someone to adjust the vise. The vendor has fixed the issue and we should have a supply with the proper knobs no later than mid-June, 2013.
In the following example, the top and bottom vises show rear knobs that are too narrow to adjust properly. The rear knob on the middle vise is what we specified in a vise. If your EZ Rotary Vise looks like the middle example, it was created to our specifications and does not need to be returned. However, if your EZ Rotary Vise looks like either the top or bottom examples, please contact Orvis Customer Service at 1-800-635-7635 for resolution and instructions on how to return your vise for a replacement.
At Orvis, we have long known that the foundation of our company lies in our ability to provide our customers, not only with merchandise of the highest quality, but also with exemplary customer service.
If you have any questions or concerns, please do not hesitate to contact our Customer Service Team at 1-800-635-7635.
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