Orvis Answer Center
Gift Cards & Email Gift Cards
Welcome to the Orvis Answer Center for Orvis Gift Card Questions! You'll find the answers to our most frequently asked questions about purchasing and using gift cards.
If you still can't find the answer, then contact our Customer Service department by email, live chat, or phone. Let them know you didn't find the answer in the Orvis Customer Service Center and we'll add your answer here.
Purchasing an Orvis Gift Card / Email Gift Card
There are a number of ways you can purchase these cards.
You can order an Orvis Gift Card:
You can order an Orvis Email Gift Card:
Please note: Promotional or sale discounts are not valid for the purchase of Gift Cards or Email Gift Cards.
How do I redeem a gift card or email gift card?
Redeeming a gift card or email gift card is an easy, three-step process:
Step 1: Continue through the basket checkout process until you get to the "Payment Information" screen. This screen has a section called "Pay with Orvis Gift Card."
Step 2: To expand the "Pay with Orvis Gift Card" section, click on the "[+]" sign to the left. Expanding this section enables you to enter your gift card number.
Step 3: After entering your card number and PIN in the appropriate fields, click on the "Redeem" button. If you have more than one gift card, simply enter their card numbers and PINs, clicking on "Redeem" for each one.
Where is the gift card number/security code?
For Gift Cards, there are two versions of the Orvis Gift Card:
For embossed gift cards, the card number is raised on the front of the card, and the PIN is on the back of the card in the top right section just below the magnetic strip.
For non-embossed gift cards, you'll find both the card number and PIN on the back of your Orvis Gift Card. The PIN is under the card number. In some versions of the non-embossed gift cards, there is a scratch off panel over the PIN. You will need to carefully scratch off this coating to see the PIN.
How long for gift card/email gift card delivery?
Gift card delivery depends on the delivery method you select:
For email gift cards, you’ll receive delivery (via email) by midnight of the next day, if you place your order by 5:00 pm ET.
Is shipping free for gift cards?
Gift cards receive free standard shipping. The regular shipping charges apply to gift cards ordered with express or next-business-day delivery. All regular and special shipping charges apply to the merchandise purchased with a gift card or email gift card.
Do gift cards or email gift cards ever expire?
There is no expiration date for Orvis Gift Cards or Email Gift Cards. They remain activated until redeemed for their original purchase value.
Can I replace a lost or stolen card?
No. Each gift card states that is a "no replacement" policy for lost or stolen gift cards. Please contact Orvis Customer Service at 1-888-235-9763 for further inquiry.
When is a gift card activated?
Orvis Gift Cards and Email Gift Cards are ready to use upon receipt--there is no separate activation process involved. Once you receive your gift card or email gift card, you can use it immediately at an Orvis retail store, online at Orvis.com, or by placing your order by phone.
Gift Card Receipt/Confirmation
You will receive a shipping confirmation email when you purchase an Orvis Email Gift Card, but you will not receive a "confirmation of receipt" email when the recipient receives an Orvis Gift Card. Please contact Orvis Customer Service at 1-888-235-9763 for further inquiry.
Can I add to the balance of a gift card?
No. Gift cards are issued for the original purchase amount. Additional balance amounts cannot be added to the card. Should you want a gift card for an additional amount, you'll need to order a new gift card.
Are gift cards offered with different designs?
Yes, they are. Orvis offers unique gift card designs to express the individuality and character of the recipient. You can choose any design with any gift amount we offer.
Are there gift cards for different purposes?
Absolutely. While we offer gift cards for use on our website and retail stores, we also feature gift cards specifically for Orvis Fly Fishing School & Wingshooting School Gift Packages. What could be better than to give the gift of a sporting tradition? Not to mention, the recipient will be instructed by the most experienced sportsmen in the country.
Returning merchandise paid for by gift cards
The process for returning merchandise to Orvis is the same, whether you use a gift card, email gift card, credit card, or check/money order. Learn more about the Orvis 100% Satisfaction Guarantee.
Purchase limits with gift cards
Yes. The maximum value that can be purchased on a gift card or email gift card is $2,000.
Daily limits of purchasing Gift Cards
Yes. In addition to the $2,000 limit per gift card, you are limited to total purchases of gift cards up to $10,000 within a 24-hour period.
Can I redeem a gift card for cash?
Orvis does not refund gift cards for cash except where states require cash redemption for small amounts. The following table shows the only states with exceptions and rules that allow for gift card refunds.