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Quality and safety are very important to Orvis. Orvis stands by every product we sell. We work closely with our suppliers to deliver premium quality, dependable, and durable products. Occasionally, a problem will arise that was not discovered during product testing. Because we want to make sure that every product owned by our customers is 100% right, we will issue a complete recall in these situations. If you have any questions regarding a recall, please do not hesitate to contact Customer Service Team at 800-635-7635. Recall Notice: October 31, 2011 Zeiss Polycarbonate-Lens Sunglasses Orvis has determined that the lenses in our Zeiss polycarbonate-lens sunglasses are substandard. (Note: This recall does not involve Zeiss glass lenses.) Learn more about our Zeiss polycarbonate-lens sunglasses recall Recall Notice: July 13, 2011 West End Watch It has come to our attention that our West End Watch, Item# 3A2H, has a manufacturing defect that can prevent the watch from accurately keeping time. We are therefore issuing a voluntary recall for this item. Learn more about our West End Watch recall Recall Notice: June 29, 2011 Firepots It has come to our attention that the firepots, items #2G59, 4E1L, and 4C8H, have the potential to cause serious injury when not operated properly. We are therefore issuing a voluntary recall for all models of firepots. Learn more about our Firepot recall Recall Notice: February 28, 2011 Safe Passage Vented Duffle (Red Light color), Item #3P4T It has come to our attention that the Safe Passage Vented Duffle (Red Light color only), Item #3P4T, has not met our quality standards. We are therefore issuing a voluntary recall for this product. |
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