Overall: 3.0 / 5 based on 1 reviews
0 of 1 reviewers would recommend this product to a friend.
I expected better from Orvis. I got the smallest size of this rug, and it does not look nearly as nice "in person" as on line. At $50 its not worth the trouble of returning (and how does one wrap up a rug to return it?) but I will definitely not buy the larger one I was considering. Good thick pile, if that is what you are looking for.
Response from: Orvis Customer Service Team
Posted: 12/9/2010 4:46:41 PM
Orvis contacted this customer and let her know we were disappointed to hear she wasn't happy with her purchase of the Watch Hill Rug. We thanked her for her feedback—we are always striving to improve the products we offer and learn a great deal from our customers; we have forwarded her comments on to our product developers, who will take it into consideration in future product refinements. Please remember: Orvis will happily exchange or refund your purchase if any item does not meet your expectations.
|How to Care for Your Orvis Rug|
With proper maintenance, your Orvis rug will provide you with years of comfort and beauty. Regular care and cleaning will keep it looking and performing at its best, while protecting your investment. Regular cleaning actually lengthens the life of your carpets, and makes your home environment more enjoyable and healthful.
The safest, most effective cleaning of any rug should be done by a professional service using a steam extraction method. How often you steam-clean a rug depends on the traffic the rug receives. Vacuum regularly and clean spills immediately by blotting with a clean cloth or sponge.
Removal of spots and spills is the most important way you can maintain your carpets and rugs. Responding quickly when anything is dropped or spilled can save the day...and your carpet!
Should a spill occur...
Find the source of the spot in the first column and use the corresponding methods for spot removal. If you have doubts about the spot, or how to remove it, contact a professional carpet cleaner.
Method/Type of Treatment
Cleaning Table for Methods/Types of Treatment
Spot Removal Cleaning Solutions
Our Water Trapper mats work hard to keep your home, car, and garage clean and dry. Whether you use a Water Trapper under your dog's feeding station or outside on the porch, the tough, durable polypropylene fibers protect your floors and carpets by keeping dirt at the door.
To keep your Water Trapper looking fresh, simply hose it off to clean and hang it to dry in a ventilated area. It can be scrubbed with detergent if necessary and rinsed off to remove stuck-on mud, dirt, and pet food. If your Water Trapper is used in an uncovered outdoor area and is subject to heavy rain or morning dew, the mat should be allowed to dry both front and back to avoid any discoloration of the surface below.
Our newest collection of easy-care rugs effortlessly take on whatever your household dishes out, staying clean and good-looking in high-traffic areas, during mud season, and throughout a whole summer spent outdoors. Made of sturdy yet soft polypropylene, our high-performance rugs are:
A few tips to make your indoor/outdoor rug last even longer.
|Rug Size Guidelines for Rooms|
The right size rug makes all the difference...
If you're unfamiliar with sizing conventions for area rugs, then picking the right size rug for a room in your home can be confusing. The following guidelines will make it easier for you to pick the perfect size rug for your living room, dining room, bathroom, or smaller entry way.