Overall: 2.7 / 5 based on 30 reviews
14 of 30 reviewers would recommend this product to a friend.
Pit Bull -
By: BELLAMOOSHU from BALTIMORE MARYLAND
I love the outer cover. Looks like I will have to search for a foam insert. Neither of my Pit Bulls wants to step on the bed. The insert has too much give and they are not sure of their footing. Had the same problem 10 years ago when I bought the extra large round bed. At that time the Greyhound would not lay on it until I replaced the inside with sofa cushion foam I had to have custom cut. I would still recommend the outer cover because it is chew proof bu be prepared to replace the insert.
child with a chewing problem -
By: va118 from Virginia
Just like everyone who tries this bed, my dog likes to "unstuff" beds. We have tried all types of beds, with the last one surviving only 6 hrs total before it was completely destroyed. A friend told us about Orvis and their refund policy. We decided to try it. We were cautious at first, only giving him the bed when we where home. It wasn't until we left it with him while we were gone that the chewing occurred. First it was a small spot by the zipper (which by the way is well crafted). Then the "destuffing" occurred :( Orvis's customer service was AMAZING!!!!! No questions asked, they refunded my money.
Wish it were tougher -
By: Ownamalinois from Jupiter, Fl.
. Much stronger than any found to date. When this bed arrived it was great as an open area bed, when we had to leave for several hours and put him in his ten foot open indoor pen he chewed on the corners hard enough to go through on two corners, though not large cuts I'm afraid the next time we leave the corner will be thoroughly chewed through. We own a Malinois that is 3 years old and as you can see has made pulling stuffing from everything we own is his pastime.
Way to go tough chew! -
By: Lambsie from Baltimore, MD
Tough chew was the fifth bed for our 100 lb golden. After two years he has finally penetrated the fabric. So far we are able to flip it over so he does not "go at it". We have two and I am considering getting a third because he enjoys the bed so much! We could not be happier!
Dont bother if you have a lab! -
I bought this hoping it would live up to the promise, unfortunately after the second day of owning my lab had chewed it up. I ordered this before reading the reviews, had i done so first i wouldnt have bothered and i tried to cancel as soon as i read them but was too late. As i had it delivered i thought id give it a chance but now i have requested my money back. It seems a nice comfortable bed though if your dog doesnt chew! I think Orvis need to seriously reconsider this product.
By: SHUCKER from SAUCIER, MS
OUR DOG, RAMBO, TORE 2 HOLES IN THE ORVIS TOUGHCHEW IN LESS THAN 10 MINUTES. WE WENT ON A 9 DAY TRIP AND WHEN WE GOT BACK HE HAD THE BED IN PIECES AND THE INNER LINER ZIPPER TORE OFF AND STUFFING ALL OVER OUR 2 ACRES. I AM GLAD I RESEARCHED AND FOUND THAT ORVIS HAD A MONEY BACK REFUND WITH NO QUESTIONS ASKED.
At least they refunded the money! -
By: LEDI from Stroudsburg, Pa
I posted a review a few days ago about my Lab chewing right through this. The people at Orvis customer service emailed me and refunded my money back. So if you want to try bed for your own little destroyer, give it a go. If they chew through it they do guarantee it! The bed is really well made just not Lab proof.
Not Lab proof -
By: LEDI from Stroudsburg, Pa
I have a 1yr old lab. Who's main goal in his Labrador Retriever life is to chew and destroy everything in his sights. Unfortunately , now I can add the "tough chew" dog bed to his victims. It took him all of three hours to chew hole in it! $200 down the drain in three hours! It's a shame because the bed seemed really well made. Probably a great bed for any dog but mine.
Response from: Customer Service
Posted: 11/21/2013 12:42:45 PM
Our ToughChew beds are actually guaranteed against chewing/scratching. If a dog chews/scratches through the cover once, we'll happy replace the cover/bed. If the dog is able to do it a second time, we'll refund the purchase price of the bed (plus applicable tax). Details of this guarantee have been sent to this customer.
More than just the bed -
By: AVphile from Las Vegas, NV
First, this is a great-looking dog bed, with excellent workmanship, and the embroidery of our dog's name was finished very nicely. The quality of this ToughChew product is obvious, including the heavy duty zipper. Unfortunately, our dog chewed through the 1000-denier outer fabric the first night. The second night, she tore apart the zipper and demolished the fabric to which it was adhered. But then she stopped, and has not chewed the bed any further since -- now one month since it arrived. Consequently, today I took advantage of Orvis' free replacement policy -- and a new bed is being shipped to me, no questions asked! While I rated the bed as good, I would rate Orvis' customer service practices as outstanding. It is a real treat to order a product from a company that stands behind what it sells. Bravo, Orvis!
Not so tough :( -
By: DoxieGirl from Green Bay, WI
Bought this bed for our beagle mix who has torn up every other type of bedding we've given him. Didn't last an hour :( I was very hopeful for this bed but alas he conquered it way too soon. But with Orvis' outstanding service & their guarantee I was promptly issued a refund. I'd recommend this bed for any dogs who don't chew bedding. Was a really nice bed & seemed comfy!