We offer cleaning and repair services for all of your Orvis leather or suede garments.
As all leather pieces are uniquely made, each requires special cleaning solutions and processes depending on the garment construction, leather type, finish, and color. The process for leather and suede cleaning includes the removal of oil stains and residues, and the replacement of natural oils, which help maintain the luxurious look and feel of your garment. Our professional leather and suede cleaning service also includes the careful restoration of color and texture, which can be lost through wear, and as a natural consequence of the cleaning process.
We offer a variety of repair options for your leather or suede garments including: shortening the sleeves or body, replacing zippers, buttons, and fasteners, relining, repairing seams, tears, and holes, and replacing entire panels.
Please consult the Arrow Leather Care Pricing Guide to estimate the cost of cleaning or repairing your garment. Arrow cannot provide exact prices in advance due to the fact that your garment must be examined in order to provide a quote. Once a cleaning or repair estimate has been determined, Arrow will contact you. If you have any questions, please contact Customer Service at 1-800-542-7769 or email at firstname.lastname@example.org before shipping your garment.
If you're satisfied with the general range of cost stated on the pricing guide, please package your garment securely in a box or padded envelope. Please note that your packaging will not be returned to you. Fill out and include the Leather Cleaning/Repair Form. Please include your credit-card information, or make all cashier's checks or money orders payable to Arrow Leathercare Services.
Send your leather garment to:
Status updates may be provided via email, or you can track the status of your repair online by visiting www.arrowleathercare.com.
Arrow Leathercare Services
3838 Troost Avenue
Kansas City, MO
For more information, please contact Customer Service at 1-800-542-7769 or email at email@example.com
Please note: When no garment value is listed, we will assume that the value of your garment is less than $500. General turnaround time is 2-3 weeks, not including shipping time. If requesting an estimate, it will include the approximate turnaround time and the cost.