Overall: 3.8 / 5 based on 28 reviews
19 of 28 reviewers would recommend this product to a friend.
Beware the band -
By: Minnieguy from Minneapolis, MN
I owned this watch (or an earlier version) about ten years ago. I loved the watch as a day-to-day timepiece. The watch did separate from the band at the pins once during the year I had it, but I didn't think much of it. However, while on vacation in Europe and leaving a plane, I swiped my luggage-laden wrist against a seat back. I didn't realize until we were out of the airport that the watch had again separated at the band pin(s) and the watch was lost. I thought this was simple misfortune, until I read all of the other reviews review identifying this problem. Until Orvis can assure customers this isn't an inherent flaw, I recommend not taking the risk. I have been very pleased with Orvis products over the years.
This is the one. -
By: from Yuba City, CA
I have purchased several watches on-line only to be dissapointed by their poor quality and often times their apperance. This watch from ORVIS is at last what I've been looking for. It goes well with every style of clothing and looks much more expensive than what I paid for it. I would highly reccomend it to anyone.
Questionable Quality -
By: Sotexson from Houston, TX
I ordered this watch and was disappointed with its quality. While the watch itself seemed fine, the "leather" band was very cheap looking. In fact, I'm not positive it was actually leather. I returned the watch to the store.
band and crystal -
By: Watchcollector from columbia, sc
I have bought three Orvis watches. The drawbacks on this particular model are that the pins holding the band have a tendency to come loose. The crystal has a cloudy appearance when in sunlight, almost as if there is a smudge on the crystal. The pins holding the band have a tendency to come off. The crystal appears cloudy when looking at it in the sunlight.
Good Watch but Band Breaks -
I gave this watch to my husband for Christmas. He likes it, the watch runs well and is good-looking, but as other reviewers have mentioned, there is a flaw in the design with the pin that holds the band on. It frequently gives way and is difficult to put back on the watch. What good is a watch that won't stay on?
great watch -
This is a great watch. It is very well made. It is perfect for everyday use, but it also looks great with formal wear.
BAD BATTERY -
THE BATTERY WENT BAD IN 3 DAYS AFTER I GAVE IT AS A GIFT.
Response from: Orvis Customer Service Team
Posted: 7/29/2011 1:25:12 PM
Orvis Customer Service contacted this customer, apologized that the item did not meet expectations and offered a full refund or an exchange. Our goal is to make sure everything you buy from us is absolutely right. You can always shop with confidence at Orvis—everything we sell is backed by our unconditional 100% satisfaction guarantee.
Watchband Falls Off -
This watch has a manufacturing flaw in that the pins that hold the watchband on to the bezel are not deep enough to keep the watchband in place. Even with the most careful of use, the pins come loose and the watch falls off. It is very frustrating to pay good money for a product that falls apart immediately.
band constantly detaches -
By: phillyirish71 from New York, NY
it's a shame, the watch would be great, great value, great price but the band constantly detaches! i've had it repaired many times- too many for me to recommend this watch, an obvious defect in manufacturing since other reviews say the same.
band falling off ? -
LOVE this watch. so much that I have bought it twice. BUT I FIND THAT WHEN I CATCH IT ON MY POCKET, OR OTHER PLACES THE BAND UNHOOKS FROM THE WATCH AND IT FALLS OFF. i LOST ONE, BOUGHT ANOTHER...LOST THAT ONE BUT FOUND IT. SO FAR I STILL HAVE IT. ANY IDEAS ?
|Watch Repair Service|
Sending an Orvis watch in for service:
In the event that your Orvis timepiece should require repair, simply send it to us along with our Watch Repair Form. We offer a full range of watch-repair services:
- Battery Replacement - New cell, gasket and water-resistance check, and two-day running test ($10 return shipping and handling fee applies).
- Damaged Watch Repair - We will examine your watch and contact you with a repair estimate.
- Band Replacement - We will replace your worn or broken watch band ($25 fee for new band and shipping and handling). Please note: If a direct replacement is not available, a similar band may be substituted.
- Watch Repair - If your watch should stop functioning during normal use, send it to us for inspection and repair, free of charge (excluding shipping and handling).
Secure your watch in a small, sturdy box. Please note that your packaging will not be returned to you - for this reason, we do not recommend that you send your watch in its original packaging. We also do not recommend that you send your timepiece in a padded envelope - your watch could be easily damaged, lost, or stolen in transit.
For US Postal Service, send your watch to:
Status updates may be provided via email, or you can track the status of your repair online by visiting www.parsecent.com.
For more information, please contact Customer Service at 1-888-207-0708 (Fax: 1-309-689-6543) or email@example.com
Note: When no watch value is listed, we will assume that the value of your watch is less than $50.