To our Orvis Family,
These remain unprecedented and trying times that are changing rapidly. Our highest priority remains the health and well-being of our Orvis customers, employees, and partners. For this reason, our retail stores will remain closed until further notice.
We are grateful for your ongoing patronage and that our online store remains open for business. Our customer service and fulfillment teams are following the guidance of the CDC, working safely and efficiently to meet your needs. We have reduced customer service and distribution staff hours, with multiple teams working remotely. We thank you for your patience as this may impact customer service response times and product delivery dates.
We are also working hard to support and protect our local communities. Our fulfillment center in Roanoke, VA and rod manufacturing shop in Manchester, VT have begun producing masks and medical shields for local nonprofits and health care professionals.
Should you have any questions about an order, a product, a delivery, or you would just like to connect during challenging times, we are here for you at email@example.com or 1-888-235-9763.
You can also reach out to us on our social channels with questions or to follow along as we share stories and images inspired by the adventure and wonder in the outdoors. These are challenging times, and we believe it’s more important than ever to stay connected around the things we love most.
Thank you for your trust in us. Our relationships with our customers and partners are truly unique and make life meaningful in times like these.
Be well and be safe.
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Trips & Schools
100% customer satisfaction has been our commitment since 1856. It's who we are. If you aren't happy with a product or service, we want to know about it. And we'll make it right.
THAT'S THE ORVIS WAY.
Orvis Commits 5% of pre-tax profits to protecting nature.
“If we are to benefit from the use of our natural resources, we must be willing to act to preserve them.”
– Perk Perkins, Chairman, The Orvis Company
Copyright 2020, The Orvis Company Inc. Since 1856.