To our Orvis Family,
As we navigate these uncertain times, our highest priority remains the health and well-being of our Orvis customers, employees, and partners.
As state and federal guidelines have evolved, so has Orvis - in addition to offering curbside pickup in a number of locations, we are pleased to announce that we have also begun to reopen our doors.
To keep our customers, employees, and communities healthy and safe, we have implemented a set of policies and protocols following CDC guidelines and state requirements, reinforced by our company values. Masks are required at all locations—complimentary masks will be available if needed. While inside the store, please take advantage of the hand sanitizer stations and please maintain a safe distance of six feet from others. We will be conducting increased cleaning and disinfecting throughout the store and our restrooms will be closed. We are also offering contact-free payment options, curbside pickup, and free shipping to your home when you call the store and place your order. While it may not feel like business as usual, our retail staff is working tirelessly to ensure a safe and welcoming experience.
Our online store remains open for business, and our fulfillment center continues to work safely and efficiently to meet your needs. Should you have any questions, want to swap a story about the one that got away, or simply connect in challenging times, we are here for you at firstname.lastname@example.org or 1-888-235-9763.
As always, thank you for your trust in us, and for your patience and understanding as we navigate this together. As a third generation, family-owned company, we are grateful for the unique relationships that we have with our customers and partners, particularly during moments like these.
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100% customer satisfaction has been our commitment since 1856. It's who we are. If you aren't happy with a product or service, we want to know about it. And we'll make it right.
THAT'S THE ORVIS WAY.
Orvis Commits 5% of pre-tax profits to protecting nature.
“If we are to benefit from the use of our natural resources, we must be willing to act to preserve them.”
– Perk Perkins, Orvis Company Owner & Board Member
Copyright 2020, The Orvis Company Inc. Since 1856.