We offer cleaning and repair services for all of your Orvis leather or suede garments.
Cleaning
As all leather pieces are uniquely made, each requires special cleaning solutions and processes depending on the garment construction, leather type, finish, and color. The process for leather and suede cleaning includes the removal of oil stains and residues, and the replacement of natural oils, which help maintain the luxurious look and feel of your garment. Our professional leather and suede cleaning service also includes the careful restoration of color and texture, which can be lost through wear, and as a natural consequence of the cleaning process.
Repair
We offer a variety of repair options for your leather or suede garments including: shortening the sleeves or body, replacing zippers, buttons, and fasteners, relining, repairing seams, tears, and holes, and replacing entire panels.
Pricing
Please consult the Arrow Leather Care Pricing Guide to estimate the cost of cleaning or repairing your garment. Arrow cannot provide exact prices in advance due to the fact that your garment must be examined in order to provide a quote. Once a cleaning or repair estimate has been determined, Arrow will contact you. If you have any questions, please contact Customer Service at 1-800-542-7769 or email at orvisleathercleaning@arrowleathercare.com before shipping your garment.
Shipping
If you're satisfied with the general range of cost stated on the pricing guide, please visit Arrow's mail-order request form site, and include any required information as advised by your customer care representative. Here you may request a free FexEx shipping label or prepaid bag.
Send your leather garment to:
Arrow Leathercare Services
3838 Troost Avenue
Kansas City, MO 64109-2659
Status updates may be provided via email, or you can track the status of your repair online by visiting
www.arrowleathercare.com.
Questions/Comments
For more information, please contact Customer Service at 1-800-542-7769 or email at orvisleathercleaning@arrowleathercare.com
Please note: When no garment value is listed, we will assume that the value of your garment is less than $500. General turnaround time is 2-3 weeks, not including shipping time. If requesting an estimate, it will include the approximate turnaround time and the cost.