Orvis Customer Service
Fly Fishing Wader Care & Repair
Our Wader Warranty
While we go to great lengths to ensure that every Orvis wader is built to our high quality, waders will eventually wear out and fail, much like the tires on your car.
If you are not satisfied with your waders at time of purchase or if they fail for any reason within the first 60 days, we will replace them or refund your money, no questions asked. Beyond that, waders that fail due to manufacturing issues or defects will be repaired, replaced or refunded, at Orvis's discretion, free of charge.
Damage or failure from normal use, wear and tear, or accidents is not covered under our warranty. There are several options and resources available to help get you back on the water. Detailed instructions and links to purchase additional supplies can be found below.
If you would prefer to have one of our experienced wader repair specialists evaluate and repair your waders, please contact our Rod and Tackle Team at 800-548-9548 to set up a repair, or use our convenient wader repair request form. We will do everything possible to repair them for a reasonable fee of $40.00 and return them to you quickly. If your waders are not repairable, one of our team members will contact you to discuss replacement options.
Care and Cleaning
The outer surface of most laminated waterproof-breathable fabrics is treated with a durable water-repellent coating (DWR). This chemical treatment forces water to bead up and roll off the surface of the fabric improving the overall performance and comfort of the garment.
How to Clean DWR-Coated Garments
Most garments can be machined washed; consult the care instruction label on the garment. Make sure to use an additive-free powdered laundry detergent or a liquid detergent designed specifically for synthetic, breathable fabrics. Do not use any detergents that contain fabric softeners or color-safe bleach.
For machine-washable items, such as stockingfoot waders and jackets, use the following cleaning agents:
For non-washable items, such as bootfoot waders, use Granger's G-Wash Spray Cleaner.
Please read and follow the instructions included with these products and the garment manufacturer’s care and cleaning directions.
How to Restore the DWR Coating
Cleaning alone may not restore the DWR coating’s effectiveness. For a clean garment, use a cool iron or tumble dry on low to medium heat to reactivate the coating. Please follow the garment manufacturer’s recommended instructions for drying.
To reapply a DWR coating, we recommend the following products. Please be sure to read and follow the instructions for application carefully.
With basic care and maintenance, your waterproof, breathable garment(s) should provide you years of use and enjoyment.
If you would like to repair your waders on your own, it is very simple. The procedure for repairing punctures and tears is outlined below.
The first step is to locate the puncture. Sometimes this is very apparent and can be visually determined quickly and accurately. However, in most cases you will have a general idea where the puncture is but aren’t 100% sure of its exact location. The quickest way to locate the source of the puncture is to turn your waders inside out and spray the general area of the leak with rubbing alcohol. Take your hand and spread the rubbing alcohol onto the inside fabric. Turn your waders right side out and look for a dark spot to appear on the face fabric.
Let it dry for about 12 hours (to speed drying time use Cotol) and repeat the process on the inside.
For larger punctures or punctures in high wear areas, apply a second coating of Aquaseal over the initial application. Be sure to extend the second coat 1/8” beyond the edge of the first application so that it can adequately bond to the wader.
Temporary repairs of puncture leaks can be made utilizing UV Cure Aquaseal Wader Patch 1L9L which cures in a few minutes with exposure to UV light (sunlight). However, this product is not durable enough to serve as a permanent fix. If you are out fishing and can locate a puncture leak, then this product can have you fishing again in 15 minutes and will hold up until you are able to affect a more permanent repair with regular Aquaseal.
If you tear your breathable waders, the repair process is slightly different. Locating the tear isn’t an issue, but you will need to stabilize the area by applying some tape to the inside of the wader. The Orvis Wader Repair Kit and the Aquaseal Wader Repair Kit include tape, but common duct tape will work in a pinch.
For larger tears or tears in high stress areas, apply a second coating of Aquaseal over the initial application. Be sure to extend the second coat 1/8” beyond the edge of the first application so that it can adequately bond to the wader.
The waterproof tape included in the Orvis Wader Repair Kit or the Aquaseal Wader Repair Kit will facilitate a temporary repair in the field, but is not durable enough for a permanent repair.
While every effort should be made to avoid damaging your wader, punctures and tears will occur especially if you are using your waders on a regular basis. These simple repair procedures will allow you to continue to enjoy your favorite pair of waders for years.
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100% customer satisfaction has been our commitment since 1856. It's who we are. If you aren't happy with a product or service, we want to know about it. And we'll make it right.
THAT'S THE ORVIS WAY.
Orvis Commits 5% of pre-tax profits to protecting nature.
“If we are to benefit from the use of our natural resources, we must be willing to act to preserve them.”
– Perk Perkins, Chief Executive Officer, The Orvis Company
Copyright 2019, The Orvis Company Inc. Since 1856.