1. Easy Exchange (one item for another)
2. Easy Refund Return Process Using FedEx
Need to return an item for a refund? It's easy, fast, and simple! You ship back your items and:
1. Include the completed Order Summary (front page) that was included with your package. If your Order Summary is lost, then include the "Return and Exchange Form" AND
3. Lost Return Form or Return Label
Can't find the return label that came with your shipment? That's no problem! You can generate a duplicate FedEx Easy Return Label. (A $6.95 fee will be deducted from your refund.)
Can't find the Order Summary that came with your order? You can print a Return and Exchange Form and non-prepaid Return Shipping Label now. You need both form and label for Orvis to process your return efficiently.
1. Use the "Return and Exchange" form to enter the item you're returning and the reason for the return. Returns made without a proof of purchase will receive an Orvis Gift Card in the amount of the lowest sale price of the merchandise returned.
4. Large Furniture or Oversized Merchandise Return
5. Return Addresses
6. Return to Retail Stores
7. Canadian Return Label
If you would like a FedEx return label, please contact us at 540-345-4606 or 855-799-2819 and we’ll be happy to send one to you. For the use of the FedEx label, we will simply dedeuct $10 from your refund. Alternately, you may return the order at your expense to the above address using a method of your choice.
8. International Returns
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Trips & Schools
For more than 150 years, we have offered the strongest return policy in the business. We will refund your money on any purchase that isn’t 100% satisfactory.
Anytime, for any reason. It’s that simple.
Orvis Commits 5% of pre-tax profits to protecting nature.
“If we are to benefit from the use of our natural resources, we must be willing to act to preserve them.”
– Perk Perkins, Chief Executive Officer, The Orvis Company
Copyright 2018, The Orvis Company Inc. Since 1856.