Orvis Answer Center
Shipping to CanadaOrvis charges an 18% international surcharge of the total merchandise value, which covers duties and handling. Taxes are charged separately, and shipping is also charged separately based on the value of your order:
Standard delivery is 3-5 Business Days for in stock items. For more remote locations, please allow up to 7 business days for delivery.
Shipping to other International Locations
Shipping to Other International Locations
International shipping costs will vary depending on the value of your order:
Depending on your country of residence, there may be additional taxes or duties added to your order that aren’t reflected in our pricing, but will be your responsibility upon delivery. Contact your local Customs office for those charges. Additionally, some countries may charge an extra handling fee within that country.
Please allow 4-6 business days for international orders to arrive. Delivery times vary from country to country.
For orders inside the UK, please visit Orvis UK.
To ensure proper delivery, a physical delivery address and daytime telephone number are required for all shipments outside of the US. If a physical address is not available, please contact Orvis Customer Service at 1-855-799-2819 or 1-540-345-4606.
Payment made by credit card will be billed in US dollars. If mailing your order and including a check, that check must be in US funds payable by a US Bank.
In-stock items normally leave our warehouse within 24 hours. When you order from our website, items will display whether they’re in stock. Note: some merchandise is not available for shipment outside of the US; including but not limited to, oversized items, hazardous materials, and food.
The Orvis Satisfaction Guarantee
We will refund your money on any purchase that isn’t 100% satisfactory, anytime, for any reason – it’s that simple.
You may return your purchase to:
For further return instructions and information, please visit www.orvis.com/returns.
For Canadian customers, if you would like a return label, you may request one by calling Orvis Customer Service at 1-855-799-2819 or 1-540-345-4606 and a $10 fee will be deducted from your refund for the use of this label.
Due to import licensing restrictions, The Orvis Company can no longer ship packages into Burma, Crimea, Cuba, Iran, North Korea, Russia, Sudan, Syria, and Vietnam. This restriction does not include shipping packages to military service personnel based within those countries, as those packages are sent through the main military distribution center.
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100% customer satisfaction has been our commitment since 1856. It's who we are. If you aren't happy with a product or service, we want to know about it. And we'll make it right.
THAT'S THE ORVIS WAY.
Orvis Commits 5% of pre-tax profits to protecting nature.
“If we are to benefit from the use of our natural resources, we must be willing to act to preserve them.”
– Perk Perkins, Chief Executive Officer, The Orvis Company
Copyright 2019, The Orvis Company Inc. Since 1856.