Shipping to Canada

Standard delivery is 3-5 Business Days for in stock items. For more remote locations, please allow up to 7 business days for delivery.

Shipping to Other International Locations

International shipping costs will vary depending on the value of your order:

Depending on your country of residence, there may be additional taxes or duties added to your order that aren’t reflected in our pricing, but will be your responsibility upon delivery. Contact your local Customs office for those charges. Additionally, some countries may charge an extra handling fee within that country.

Please allow 4-6 business days for international orders to arrive. Delivery times vary from country to country.

For orders inside the UK, please visit Orvis UK.

Address Requirements

To ensure proper delivery, a physical delivery address and daytime telephone number are required for all shipments outside of the US. If a physical address is not available, please contact Orvis Customer Service at 1-855-799-2819 or 1-540-345-4606.

Payment

Payment made by credit card will be billed in US dollars. If mailing your order and including a check, that check must be in US funds payable by a US Bank.

Shipping Information

In-stock items normally leave our warehouse within 24 hours. When you order from our website, items will display whether they’re in stock. Note: some merchandise is not available for shipment outside of the US; including but not limited to, oversized items, hazardous materials, and food.

We will refund your money on any purchase that isn’t 100% satisfactory, anytime, for any reason – it’s that simple.

You may return your purchase to:
The Orvis Company, Inc.
1711 Blue Hills Drive
Roanoke, VA 24012-8613

For further return instructions and information, please visit www.orvis.com/returns.

For Canadian customers, if you would like a return label, you may request one by calling Orvis Customer Service at 1-855-799-2819 or 1-540-345-4606 and a $10 fee will be deducted from your refund for the use of this label.

Due to import licensing restrictions, The Orvis Company can no longer ship packages into Burma, Crimea, Cuba, Iran, North Korea, Russia, Sudan, Syria, and Vietnam. This restriction does not include shipping packages to military service personnel based within those countries, as those packages are sent through the main military distribution center.