Pasadena Store Manager: Susan Mandl
I have spent the majority of my life in Southern California, happily trading the snow activities of upstate New York for the ability to be at the beach, visit the desert or play in the snow all in one day! My retail career spans many years with major retailers, most recently where I had the opportunity to help open new stores and train entire teams. I am delighted to have been given the opportunity to join Orvis where every day pivots around delivering outstanding customer service to both our internal and external guests! When not at the store, I can be found enjoying the outdoors, taking walks with my husband and our beautiful Golden Retreiver, Hugo… anything to be outside! My next adventure will be to learn to fly fish with the guidance of our expert fishing staff! Please stop by our store for a visit… would be happy to meet you and introduce our team!
For 150 years, we have offered the strongest return policy in the business. We will refund your money on any purchase that isn't 100% satisfactory. Anytime, for any reason. It's that simple.