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Orvis Contact Center

Customer Service

We are here to help out with all your questions and concerns. Didn't find your answer online? Contact us now and we will get you taken care of!

Toll Free Calling: 1-888-235-9763

Online Form: Contact Orvis

Email: customerservice@orvis.com

Hearing Impaired TTY: 800-828-1120

Fax: 1-540-343-7053

International Callers: 1-540-345-4606

Mailing Address:

Orvis Service Center

1711 Blue Hills Dr.

Roanoke, VA 24012

Outfitter Specialists

If you have a question for our Outfitters team – whether it’s help choosing a rod outfit, finding upland gear, or setting up a rod repair – our experts are ready to help!

Fishing & Hunting:




Rod Repair:

Fly Rod Repairs



Gun Repairs:

1-802-366-8235 ext. 7683

Orvis Travel Experts

Getting ready for the adventure of a lifetime? You've probably got questions. Our seasoned travel experts are here with the answers, and they're always happy to help.

The Experts:



Endorsed Members

Are you an Orvis Endorsed Member? Are you interested in becoming an Orvis Endorsed Lodge, Outfitter, Expedition, or Guide? Orvis has resources to support the growth of your operation.

Pete Kutzer: kutzerp@orvis.com

Tom Evenson: evensont@orvis.com

Public Relations & Conservation

For media inquiries, Orvis conservation information, or to arrange for an interview with one of our experts, please contact our Public Relations Office.

Orvis Public Relations:


Dealer Inquiries/Information

Information about Orvis authorized dealer programs, requests, or information.

Cynthia Harrington:



Orvis Careers

Interested in career opportunities at Orvis? View job openings at our Corporate Office in Sunderland, VT, our Service Center in Roanoke, VA, and all of our retail locations.

Visit Orvis Careers

Fly-Fishing & Wingshooting Schools

Get ready to up your game. Whether you're just starting out or have been fly fishing or wingshooting for years, there's always something new to learn at an Orvis Fly-Fishing or Wingshooting School.

Schools Experts:

Visit Our Schools Page



Corporate Sales

We offer incentives and discounts to make large orders an attractive choice for organizations of many sizes. Most Orvis products can be customized with embroidery, brass plates, embossing or laser printing, and the quality of Orvis products and customization presents your logo in a professional manner consistent with your organization’s values.

Jennifer Fleisher:



Orvis Rewards Visa®

For all your Orvis Rewards Visa® questions.

Contact Us


Website Questions

Looking for information about our catalogs, product repairs, or our privacy policy? You'll find it all—and more—right here.

About Our Website