A group hikes single file with mountains in the background

Orvis Contact Center

Customer Service

We are here to help out with all your questions and concerns. Didn't find your answer online? Contact us now and we will get you taken care of!


Toll Free Calling: 1-888-235-9763


Online Form: Contact Orvis


Email: customerservice@orvis.com


Hearing Impaired TTY: 800-828-1120


Fax: 1-540-343-7053


International Callers: 1-540-345-4606


Mailing Address:

Orvis Service Center

1711 Blue Hills Dr.

Roanoke, VA 24012


Outfitter Specialists

If you have a question for our Outfitters team – whether it’s help choosing a rod outfit, finding upland gear, or setting up a rod repair – our experts are ready to help!


Fishing & Hunting:

1-800-548-9548

fishing@orvis.com

hunting@orvis.com


Rod Repair:

Fly Rod Repairs

1-800-548-9548

rodrepair@orvis.com


Gun Repairs:

1-802-366-8235 ext. 7683


Orvis Travel Experts

Getting ready for the adventure of a lifetime? You've probably got questions. Our seasoned travel experts are here with the answers, and they're always happy to help.


The Experts:

1-800-547-4322

orvistravel@orvis.com


Endorsed Members

Are you an Orvis Endorsed Member? Are you interested in becoming an Orvis Endorsed Lodge, Outfitter, Expedition, or Guide? Orvis has resources to support the growth of your operation.


Pete Kutzer: kutzerp@orvis.com


Tom Evenson: evensont@orvis.com


Public Relations & Conservation

For media inquiries, Orvis conservation information, or to arrange for an interview with one of our experts, please contact our Public Relations Office.


Daryl Kenny:

1-802-362-8779

kennyd@orvis.com


Dealer Inquiries/Information

Information about Orvis authorized dealer programs, requests, or information.


Cynthia Harrington:

harringtonc@orvis.com

1-802-362-8565


Orvis Careers

Interested in career opportunities at Orvis? View job openings at our Corporate Office in Sunderland, VT, our Service Center in Roanoke, VA, and all of our retail locations.


Visit Orvis Careers


Fly-Fishing & Wingshooting Schools

Get ready to up your game. Whether you're just starting out or have been fly fishing or wingshooting for years, there's always something new to learn at an Orvis Fly-Fishing or Wingshooting School.


Schools Experts:

Visit Our Schools Page

1-800-235-9763

schools@orvis.com


Corporate Sales

We offer incentives and discounts to make large orders an attractive choice for organizations of many sizes. Most Orvis products can be customized with embroidery, brass plates, embossing or laser printing, and the quality of Orvis products and customization presents your logo in a professional manner consistent with your organization’s values.


Jennifer Fleisher:

1-833-350-5542

organizationalsales@orvis.com


Orvis Rewards Visa®

For all your Orvis Rewards Visa® questions.



Contact Us

888-295-5540


Website Questions

Looking for information about our catalogs, product repairs, or our privacy policy? You'll find it all—and more—right here.


About Our Website