Lodging, Meals, and Accommodations

Magic Waters is located 35 miles northwest of Balmaceda airport and about 20 miles from the city of Coyhaique. The lodge is at the end of a gravel road situated at the outlet of Barroso Lake in a small mountain valley overlooking 2 small “lagunas”.

Built in the recent years by the Barreuto family using local wood and stones, it was created to give a relaxed atmosphere so that all visitors will feel at home. From the great room, you will be able to take in the beautiful Patagonian panorama while a fire is burning in the fireplace made from local stones. They offer laundry service, telephone and an internet connection (Please do not rely on this connection for daily e-mail or VOIP calls as it is very slow and often does not work).

Food is a very important part of the experience at Magic Waters. The lodge chef prepares favorite recipes from around the area that fuse traditional Chilean and Patagonian styles, bringing a unique flair to each meal. In a true farm-to-table manner, the family grows all their own vegetables, purchases lamb and cattle from local ranchers, and purchases fresh seafood from family friends in the area. All food is proudly organic. South America is also famous for its great wines, and Magic Waters is proud to have a large selection of red and whites from the best vineyards in Chile and Argentina. South America is famous for its great wines, and Magic Waters is proud to have a large selection of red and white wines from the best vineyards in Chile and Argentina. Each evening you will enjoy a fine wine paired to go with your meal.

The family grows all of their own vegetables, purchase lamb and cattle from local ranchers and buys fresh seafood from family friends in the area. All of the food at the lodge is locally sourced and organic. South America is famous for great wines and Magic Waters is proud to have a large selection of red and white wines from the best vineyards of Chile and Argentina. Every night, excellent wine will be paired to match your evening cuisine.

Non-Fishing Activities

A number of recreational activities can be coordinated for the enjoyment of accompanying non-anglers. Examples include activities such as; horseback riding, trekking to glaciers, rafting, kayaking, sightseeing, thermal spas, shopping tours and cooking classes. These can be unforgettable half-day or full-day experiences that include transportation and lunch. The costs of some of these excursions/activities are not included in the cost of the stay. Non-fishing activities are subject to advance planning and weather conditions.

Reservations, Deposits & Payments

The deposit is 50% of the trip price unless stated differently in the trip proposal and materials (trip planner and confirmation email). In some cases, deposits are non-refundable, this depends on the destination and will be clearly noted in the trip proposal and materials as well. Deposits may be made by check or credit card: Visa, MasterCard, American Express or Discover Card. The balance of the trip cost is due 90 days before departure, except where specified differently on individual itineraries. The balance will be charged automatically to the credit card used for the deposit, unless otherwise specified. Any changes made to the method of payment after the final balance has been collected are subject to processing fees.

A reservation form and release are required prior to departure.

All prices must be paid in U.S. dollars. Deposits are not transferable from one trip to another.

Prices quoted are based on foreign exchange values and tariffs currently in effect and prices are subject to change. Orvis Adventures reserves the right to adjust prices accordingly until the time of departure.

Planning information

When your reservation is confirmed, you will receive planning information to guide you through trip preparations. Details about arrival and departure, clothing and equipment, trip cancellation insurance, pre- and post- trip extensions, visas and documents and activities are included in the planning information.

Cancellation and Refund Policy

Although cancellation fees may be higher for some trips (stated in the trip proposal and materials), the following minimum cancellation fees will apply:

For trips that include an Orvis gift card or Orvis merchandise, the retail value of the gift card or merchandise is non-refundable upon delivery. Cancellation fees cannot be waived for any reason, including health, business or personal emergencies, or weather.

We strongly urge you to purchase trip cancellation insurance.

No refunds will be made for unused portions of a trip, including late arrival or early departure. Guide fees and hotel costs are not refundable if unused as outlined in the itinerary. Orvis reserves the right to modify an itinerary due to circumstances beyond our control. In the unlikely event that Orvis must cancel a tour, all payments received to date will be refunded, which constitutes a full settlement.

Orvis is not responsible for expenses incurred in preparation of any canceled trip, including airline tickets and visas fees.

Cancellation Insurance

Your planning information includes information for travel insurance covering cancel for any reason, cancellation for medical reasons, trip delay, medical expenses, lost baggage and medical evacuation. We urge you to obtain this coverage.

Share policies

Trip prices are based on double occupancy. Single rooms & cabins are limited. If you request a single room, a single supplement will apply as noted in the itinerary. We will confirm the single room as early as possible, but in some cases it may not be earlier than 30 days prior to the trip. If you request a roommate, we can usually pair you with another guest of the same gender, and no single supplement will apply. If you request a roommate, and one is not available, we will only charge you the single supplement if required by the lodge or facility used in the trip.

Children under 18 must share a room with a parent or other family member. In some cases this may be waived.

Passports and documents

International trips require a passport. Check your passport early and make sure it has six months validity at the time of travel. A visa is needed in some countries and we will send you complete details and instructions.

Arrival and Departure

Group transfers from a central location such as an airport are described in the itinerary, and are included in the land cost.. Transfers are not included in the land cost if you arrive early or leave after the scheduled departure day.

Equipment & Clothing

You will receive a detailed list of appropriate gear with your trip planning information.

Airline reservations

The land cost of your trip does not include airfare.

Limitation of liability

This section defines Orvis Travel’s responsibility with regard to all travel arrangements made by Orvis Travel, including individual travel and pre- and post- trip extensions. Please read it carefully.

Upon sending your deposit to Orvis Travel, you acknowledge that you have read and understand all the terms and conditions outlined here, and agree to be bound by them.

All trips that involve outdoor sporting activities such as shooting or fishing, or travel through remote places by vehicle, boat, small plane or on foot, put you at risk for accidents and serious injuries in the normal course of the activity. That is the nature of travel to such destinations and you acknowledge that you accept these hazards as a condition of participation.

Orvis Travel, its Owners, Employees, Associates and Agents give notice that they act only as the agent for the owners, contractors and suppliers providing means of transportation and/or other services and assume no responsibility howsoever caused for injury, loss or damage to person or property in connection with any service resulting directly from: acts of God, detention, annoyance, delays, expenses arising from quarantine, strikes, thefts, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations, and discrepancies or changes in transit or hotel services over which it has no control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well-being of the passengers.

Baggage and personal effects, including items purchased, guns, fishing equipment or sporting goods are the sole responsibility of the owners at all times and no employee/agent of Orvis Travel, its subsidiaries, affiliated or associated companies is authorized to accept these for storage, safekeeping, or transportation.