People on a fly fishing adventure with thier dog

Pro Program Tools & Resources

What Defines a Professional Guide

A Professional Guide is a professional at all times; they are mentally alert and physically prepared for a strenuous day of guiding. Their self-confidence can be observed but not heard; they are totally prepared for the day and ready to accept its challenges—good or bad. Their appearance and dress show pride in themselves and the operation they represent. They immediately become a teacher to their clients and the client readily accepts their leadership.

Program Guidelines

Because our Pro Program is the most comprehensive program with the deepest discount for guides and industry professionals, there are a few program guidelines to keep in mind.

Your discount with the Orvis Pro Program is intended for your personal and professional use only. Any purchases outside of this will be deemed a violation, and you will be removed from the program.

The following actions are considered violations and will result in removal from the program:

  • Buying products for other individuals and accepting payment for them
  • Immediately reselling products that you purchased using the Orvis Pro Program discount
  • Suspicious/fraudulent activity of any kind

Purchases cannot be made at Orvis retail stores or dealership locations using this program. However, you may place orders online by logging into the account associated with your Pro Program account. You may also place orders by calling 800-548-9548 or emailing

You should be able to see all discounted prices online. If you have any issues seeing correct pricing, please contact us at

When placing orders by phone, it is important to tell the operator that you are a member of the Pro Program and provide them with your Pro number. This process saves time and helps to guarantee that your discount is properly applied to your order. It is also helpful to have all item numbers for the products you wish to order. This will help us to meet your expectations and guarantee a pleasant ordering process.

Please keep us updated regarding any changes in your address, phone numbers, or emails.

  • An annual purchase must be made for your account to stay active.
  • You may not advertise yourself as an "Orvis Pro" on your website, in your business literature, or in any other marketing materials. Doing this will result in removal from the program.

Please do not hesitate to contact us at if you have any updates to your account or questions regarding your account.

Rod Repairs

Resources for Pro Program Members

Rods at the Rod Repair Shop

Discounted Rod Repairs

All ELOG members, Pro Program members, and Friends in the Field members are eligible for discounted rod repair prices.

While there is no rod repair charge for ELOG members, the prices for Pro Program members and Friends in the Field members are as follows:

  • Orvis Pro Program: $30
  • Orvis Friends in the Field: $60 (Retail Price – No discount for Friends in the Field)

Please note: There is a $125 replacement fee for all one-piece Helios™ 2 rods.

Make sure to have your Pro Program number prior to calling.

Set up a repair prior to sending it in to the shop by calling 1-800-548-9548, filling out our online form, or by visiting an Orvis store or Dealer.

  • To receive discounted pricing, please include which program you are part of (ELOG, Pro Program, or Friends in the Field) and provide your Pro #.
  • Send the rod to be repaired in a case or sack, packaged in a sturdy packing container.
  • Securely attach a slip of paper to the case or around the grip section that includes your repair number, name, address, phone number, and email address.
Start a Rod Repair
Close-up of an Embroidery Machine

Orvis Guide Embroidery Program for Hats

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Two women fishing a river

American Fly-Fishing Trade Association (AFFTA)

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Outdoor Guide Association

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Employees and their dogs at the Sunderland, VT office

Careers at Orvis

If you enjoy the sporting lifestyle and would be interested in a career with Orvis, please visit our website at to learn more about Retail Fishing Manager openings at our various locations.