Any item(s) that are part of the store’s individual inventory are eligible for in-store pickup.

Any Orvis Associate can assist you with the item(s) you’ve reserved. Simply mention to the Associate that you reserved the item(s) online and are there to complete the purchase.

Once you receive an email confirmation from the store letting you know your item(s) is/are available, you can pick up immediately.

Yes. When they arrive at the store, they will just need to mention the name used to reserve the item(s) to complete the transaction.

We will hold your item(s) for 48 hours. Then the item(s) will be returned to the store floor and a confirmation notice will be emailed to you letting you know.

Yes. Simply email or call the store to cancel your reserve.

Yes. You can do it as one complete transaction when you arrive at the store to pick up your item(s). Or you can call us at the store to place an order for you. And, if we take care of placing the order for the item(s) to be shipped through the store, we waive the shipping charges and ship the items to your home for FREE!

Sorry, that option is not available.

Yes. You’ll need to cancel your existing reserve, verify the product is available at the different store, then place the reserve for the item(s) with that store.

Yes. And we highly encourage it!

We have over 70 stores in the US, but we may not have a store within close proximity of your address. If a store isn’t within a reasonable drive time of your address, then you won’t see any inventory available for reserve.

You must pick up your item(s) during regular store hours, within 48 hours of receiving email notification that we have the item(s) in the store.

Yes. Any Orvis promotional offers are valid for reserved items.

Contact your local store with any questions or visit us online at orvis.com to chat with one of our helpful team members.